Because the transactions made on this platform are voluntary contributions/donations meant to support free educational content, standard e-commerce refund policies do not apply.
Generally, all contributions made to JK Exam Library are final and non-refundable. Once a payment is successful, it is immediately utilized to manage server costs and content creation.
We understand that technical glitches can happen. If your account was accidentally debited twice for the same transaction, or you mistakenly entered a significantly larger amount than intended, please contact us within 3 days of the transaction.
To report an accidental double payment, send an email to jkexamlibrary705@gmail.com with:
Verified double payments will be refunded back to the original source account within 5-7 business days.